Privacy Policy
Effective Date: June 13, 2025
Last Updated: June 14, 2025
Your privacy is important to us. This Privacy Policy explains how Grabmio, a free media downloader platform, collects, uses, and protects your personal information when you use our platform. Please read this Privacy Policy carefully before using Grabmio's media downloading services.
Introduction
Welcome to Grabmio, your trusted free media downloader platform. Grabmio ("we," "our," or "us") operates the website https://www.grabmio.com
(the "Service") which allows users to download videos, audio, and other media content from various social media platforms and websites.
This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our media downloading services. We are committed to protecting your privacy and ensuring transparent data practices.
By using Grabmio, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.
Information We Collect
Information You Provide
- Media URLs: The URLs of videos, audio files, or other media content you wish to download. These URLs are processed transiently for download generation and are not permanently stored on our servers.
- Contact Information: Email address if you contact us for support or feedback.
Automatically Collected Information
- Log Data: IP address, browser type, device information, operating system, referring URLs, and timestamps to ensure service security and prevent abuse.
- Usage Analytics: Information about how you interact with our Service, including pages visited, features used, and download statistics (anonymized).
- Cookies and Tracking: We use cookies for theme preferences, analytics, and advertising. See our Cookie Policy for detailed information.
Third-Party Platform Data
When you provide URLs from third-party platforms (YouTube, Instagram, TikTok, etc.), we may temporarily access public metadata associated with the content to facilitate the download process. We do not access your personal accounts on these platforms. Content remains property of its owners.
How We Use Your Information
We use the collected information for the following purposes:
- Service Provision: Process media download requests and deliver downloaded content
- Security & Abuse Prevention: Monitor for spam, fraud, and unauthorized access
- Rate Limiting: Implement fair usage policies to ensure service availability
- Service Improvement: Analyze usage patterns to enhance user experience and platform performance
- Legal Compliance: Comply with applicable laws and respond to legal requests
- Communication: Respond to your inquiries and provide customer support
- Marketing: Display relevant advertisements (with your consent where required)
Media Download Processing
How Your Downloads Are Processed
- URL Submission: You paste a media URL into our platform
- Temporary Processing: Our servers fetch and process the content metadata
- Download Generation: We generate download links for available formats
- Content Delivery: You receive the media file directly from our servers
- Data Purge: URLs and temporary files are automatically deleted within 24 hours
Important: We do not store downloaded media files permanently. All content is processed transiently and removed from our servers after successful delivery.
Legal Basis for Processing (GDPR Compliance)
Under the General Data Protection Regulation (GDPR), we process your data based on:
- Legitimate Interest: Service delivery, security, and fraud prevention
- Consent: Analytics cookies and advertising (where consent is obtained)
- Contract Performance: Providing the media download service you requested
- Legal Obligation: Compliance with applicable laws and regulations
Data Sharing and Disclosure
We may share your information in the following circumstances:
- Service Providers: Third-party vendors who assist in operating our Service
- Legal Requirements: When required by law, court order, or government request
- Business Transfers: In case of merger, acquisition, or sale of assets
- Consent: With your explicit consent for specific purposes
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Third-Party Services
Our Service integrates with the following third-party services:
- Google Analytics: Website analytics and user behavior trackingGoogle Privacy Policy
- Google AdSense: Advertising services and revenue generationGoogle Ads Privacy Policy
- Content Delivery Networks (CDNs): For faster content delivery and service optimization
These third parties have their own privacy policies and may collect data independently. We encourage you to review their privacy practices.
Data Retention
Retention Periods:
- Media URLs: Not stored (processed transiently)
- Log Data: Automatically deleted after 30 days
- Analytics Data: Retained for 26 months (Google Analytics default)
- Support Communications: Retained for 2 years or until resolved
- Cookie Data: Varies by cookie type (see Cookie Policy)
Data Security
We implement industry-standard security measures to protect your information:
- HTTPS Encryption: All data transmission is encrypted using SSL/TLS protocols
- Server Security: Regular security updates and monitoring
- Access Controls: Limited access to personal data on a need-to-know basis
- Data Minimization: We collect only necessary information for service operation
- Regular Audits: Periodic security assessments and vulnerability testing
While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.
Your Privacy Rights
Under GDPR, CCPA, and other privacy laws, you have the following rights:
GDPR Rights (EU Users)
- Access your personal data
- Rectify inaccurate data
- Erase your data ("right to be forgotten")
- Restrict processing
- Data portability
- Object to processing
- Withdraw consent
CCPA Rights (California Users)
- Know what data is collected
- Delete personal information
- Opt-out of data sales
- Non-discrimination for exercising rights
To exercise your rights, contact us at aditekale27@gmail.com with your request. We will respond within 30 days.
International Data Transfers
Our Service is hosted globally, and your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers, including:
- Adequacy decisions by the European Commission
- Standard Contractual Clauses (SCCs)
- Binding Corporate Rules where applicable
Children's Privacy
Age Restriction: Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can delete such information.
Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by:
- Posting the updated policy on our website
- Updating the "Last Updated" date
- Sending email notifications for significant changes (if we have your email)
Your continued use of the Service after any changes constitutes acceptance of the updated Privacy Policy.
Contact Information
Questions about this Privacy Policy?
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: aditekale27@gmail.com
Website: www.grabmio.com
Response Time: We aim to respond to all inquiries within 48 hours